WHO ARE WE?

What people are saying:

A 5.0 ★ Google rating and more than 700 5-Star reviews!!!

Highly recommend! We recently used Byron Bay Coastal Transfer for our airport pick up and drop off, hotel to airport. Lovely, friendly staff and on time. Thank you, we would use again
★★★★★ - Sarah, 20 July 2025

Super convenient and affordable way to get from the airport to byron!
★★★★★ - Karen, 20 July 2025

Efficient, friendly bus service from Ballina airport straight to my home in Byron. Will definitely use them again.
★★★★★ - Deborah, 17 July 2025

Excellent service and prices well. Tim was a pleasure to deal with and very friendly. I will be using them anytime I travel to Byron in the future. Highly recommend!

★★★★★ - Skip, 15 July 2025

Professional, punctual and friendly. I thought the photo sent as a message and email of the counter was a clever way to make it easy to find the correct counter. Tim (the driver) gave a lot of good advice on the drive to Byron.

★★★★★ – Robert, 10 July 2025

Byron Bay Coastal Transfers made my transition from the Ballina Byron airport to Byron Bay incredibly easy and stress free. Both drivers were professional and were happy to hold a good conversation during the 30+ minute drive each way. I would highly recommend their company to anyone travelling to and from the area. The price was very reasonable, and bus was comfortable.

★★★★★ – Sharee, 2 July 2025

Excellent service and such friendly people! I can't recommend Byron Coastal Transfer enough.
At first, we thought it was a bit pricey, but then we realised the shuttle doesn't need to be full to run and they operate regardless. We had heavy rain on our way back to the airport, and our driver was so thoughtful, even bringing us an umbrella. Thank you for the great experience!

★★★★★ – Julia, 2 July 2025

Tim was very helpful and accommodating. Would recommend to people travelling from Ballina to Byron Bay.

★★★★★ – James, 1 July 2025

Excellent service. On-time pickup and professional and pleasant journey to Ballina airport. (Quick response to my query by email earlier was also reassuring.)

★★★★★ – CM, 1 July 2025

Great service. Very easy to book and lovely people

★★★★★ – Kristie, 1 July 2025

Thanks, very good presentation - perfect!

★★★★★ – Mag, 1 July 2025

Punctual and friendly. Excellent service. Highly recommended.

★★★★★ – Katie, 30 June 2025

Really friendly staff. Efficient and timely. Well priced. I left my laptop on the shuttle and it was returned immediately. Couldn’t speak more highly of them.

★★★★★ – Hannah, 30 June 2025

Will 100 % be using them again next time I’m in town.

★★★★★ – Angela, 2 June 2025

Great service. On time, easy to book, lovely staff and clean and safe vehicles. I would definitely recommend.

★★★★★ – Veronica, 1 June 2025

I had a wonderful experience with this company. Ben, my driver, was lovely.

★★★★★ – Edwina, 1 June 2025

I found Ben a very responsible young driver, good company and I was extremely appreciative that you changed my time up an hour and a half earlier than booked simply because I got through customs early. Everything ran smoothly. Thank you.

★★★★★ – Genevieve, 31 May 2025

Excellent service, used multiple times. Very friendly and efficient staff and good communication.

★★★★★ – Jessica, 28 June 2025

Byron Bay Coastal Transfers are always on time with a comfy bus and friendly driver and are flexible when plans change - thank you Tim and team!

★★★★★ – Rachel, 22 May 2025

I have used your company for years now and it’s always been 10/10 service!!

★★★★★ – Rebekah, 21 May 2025

We used BBCT for transfer from Ballina Airport to Byron Bay. The customer service and communication from this team is excellent and they provide an efficient, cost-effective and punctual service.

★★★★★ – Chris, 14 May 2025

Arrived on time with a really friendly driver who helped me with my luggage. The bus was clean and comfortable. Highly recommended!

★★★★★ – Lotte, 28 April 2025

Tim is a wonderful bus driver, he made my transportation experience a memorable one, making sure I was on time, safe and happy. Highly recommended this 5 star shuttle bus service. 😊

★★★★★ – Grace, 10 Apr 2025

I had the lovely Grant on my trip back to the airport. He is so nice! Very friendly.

★★★★★ – Rebecca, 7 Apr 2025

Very friendly team and reasonably priced transfer! Booking online or in the airport was super easy. Definitely would book again and recommend.

★★★★★ – Jean Mary, 31 Mar 2025

Amazing to have such a fantastic local service.
I can call at last minute and be picked up at my front door. Always available, so reliable and obliging. Thank you.

★★★★★ – Rosemary, 13 Mar 2025

Fantastic service. I've used them several times and super impressed every time.

★★★★★ – Sharryn, 5 Mar 2025

A few weeks ago, my partner and I were stuck in Byron needing to get to the airport. We contacted Byron Bay Coastal Transfers and spoke to a lovely gentleman who quickly organised private transport from the city centre to the airport. Within 10 minutes our lovely driver showed up and took us to the airport. We would've missed our flight had it not been for these guys, highly recommend and thank you again!!

★★★★★ – Natasha, 3 Mar 2025

Great service, great communication, on time and friendly, couldn't ask for more.

Darren - 18 Feb 25

Great service! Tim and Ed were lovely and very efficient. I hope to be back and use you guys again!

Fiona - 10 Feb 25

Excellent experience and now definitely my preferred airport transfer provider. Will be booking again for next week.

Kate - 6 Feb 25

Really impressed with this service. I used them during my first trip travelling solo, and they put my mind at ease with clear communication and easy instructions to follow. Would definitely recommend!

Leyla - 4 Feb 25

Great service! Very professional and friendly drivers. Very knowledgeable about the area too!

Amanda - 3 Feb 25

Grant our driver was very friendly, helpful and on time. The van was incredibly clean and cool (it was a very hot day). I would recommend.

Nadine - 1 Feb 25

Perfect transfer. Very organised and efficient throughout and highly responsive in communication. Tim - the driver - was welcoming and smiley and lovely. Seamless. Highly recommend.

Rachel - 28 Jan 25

Fantastic service! Great communication! Had a car seat installed ready for my daughter. Very reasonably priced. Will definitely be using them again :)

Lisa - 19 Jan 25

Totally organised, friendly, timely and regular confirming text messages, seat belts and excellent defensive driving & customer focused smooth experience. Highly recommended.

Dave - 16 Jan 25

Great service. On time, easy to book, lovely staff and clean and safe vehicles. I would definitely recommend.

Veronica - 5 Jan 25

Great service; very efficient and friendly and the best value for transfers in Byron :)

Janey - 1 Jan 25

Great service, friendly drivers, highly recommend!

Emma - 15 Dec 24

Byron Bay Coastal Transfers were quick to answer my request and followed up promptly. They are reasonably priced and were reliable and punctual when picking up and dropping off. The van was clean and my driver, Grant was helpful with my luggage and drove safely. A last minute request when my daughter couldn’t pick me up was really appreciated-thanx Tim!

Sharon - 15 Dec 24

Great friendly efficient service, good information provided to find the transfer, nice transfer bus and was dropped to the door of the hotel. Very reasonable price too 😊

Zoe - 28 Nov 24

I had a great experience with Coastal Transfers. Tim my driver was friendly and pleasant throughout my trip to Byron Bay. Great communication and reliable service.
Thank you.

Doha - 14 Nov 24

Super easy way of getting from Ballina Airport to Byron Bay! Byron Bay Coastal Transfers sent me a whatsapp the day before my flight explaining where to find them at the airport, along with a picture of what to look for. My anxious self really appreciated this as it made looking out for them at the airport super easy and stress free!

Beth - 9 Nov 24

Great communication and friendly service. Arrived on time and delivered to the airport with no issues.

JenJustTravels - 25 Oct 24

Service was great from start to finish! Clear and prompt communication after booking online. We had Ben as our driver to and from the airport, he was so friendly and helpful! Van was clean and modern with great aircon and a baby seat was fitted for us. Will definitely book again when we are back in Byron, thank you!! =)

T Barker - 19 Oct 24

Great service, clear communication and updates. Friendly driver. I would use again and will recommend to other travelling to Byron.

Alex - 4 Oct 24

Great company, easy to book, excellent communication, smooth drive, dropped off at hotel.

Rebekah - 24 Sep 24

I wanted to write and say what an outstanding experience we had today with our driver, Ben. He was punctual, polite and extremely helpful, helping to carry all of our bags into the airport. As a first time mum travelling alone with a baby (and a fair amount of luggage!), I cannot tell you how much this was appreciated.

Annabelle - 22 Sep 24

Byron Bay Coastal Transfers were very organized, helpful, provided great instructions and easy to find at the airport. Delivered us to the door of our accommodation and were right on time to pick us up and take us back to the airport at the end of the trip. Highly recommend.

Dean - 27 Aug 24

We have used these guys a lot over the last few years and always have found them to be friendly, punctual and efficient.

David - 24 Aug 24

The best service. Very friendly and professional. I booked the return service to Byron from Ballina Airport. I will definitely book again the next time I go to Byron.

Caroline - 7 Aug 24

Byron Bay Coastal Transfers are a wonderful local well run company that have on time pickups and drop offs from airport to your chosen door. Tim and his team of drivers are both courteous and a joy to travel with, five stars.

Nicole - 4 Aug 24

I recently used Byron Bay Coastal Transfers and I was very impressed with their service. The booking process was easy, with great communications and clear instructions. The vehicle was clean and comfortable and the driver was professional and efficient. My flight was canceled, but they rescheduled my shuttle without any issues. Overall, excellent service and I highly recommended.

Miyuki - 2 Aug 24

I booked this only a few hours before needed and it was all smooth and hassle free. Payment was made and the shuttle arrived right on time. Driver was professional and courteous and it was very time efficient. Highly recommend and would use again for sure.

Fred - 31 Jul 24

They went above and beyond, both on our pick up from Ballina airport and on our return. Great service, great price and thank you all, especially our drivers, Richard & Wayne.

Vicki - 29 Jun 24

Punctual, professional, friendly and informative. Good communication and good value too! Can't fault!

Philip - 24 Jun 24

My experience with Byron Bay Coastal Transfer was fantastic! As a solo traveler in Byron without a vehicle, their shuttle service to and from the airport was superb, and at a reasonable price. Their communication was excellent, they were punctual, and I arrived safely. I couldn't have asked for a better experience. Thank you!

Chelsy - 11 May 2024

A great service and one I will continue to use when I next visit Byron Bay! They are very punctual, reliable, friendly and professional. All around a great service!

Liesl - 5 May 2024

Very convenient, great service and cheaper than ride share. Felt good to support locals and take the shuttle.

Loretta - 17 Apr 24

Very efficient and friendly service. Excellent way to travel from the airport to Byron. Would recommend 👍🏻

Kate - 15 Apr 24

I booked Byron Bay Coastal Transfers for my wedding in February and I can highly recommended this transport service!

Since the beginning the communications with Tim were absolutely great.

I was so amazed how flexible he is and always made sure that it works for me as i have changed my mind a couple of times!!!!

The customer service is excellent and on my wedding day, Byron Bay Coastal Transfers was punctual, reliable and everything went super smooth!

Thank you to Tim and his team!!!

Chantal - 12 Mar 24

Brilliant. Great communication. Lovely driver. So easy and made travel to the airport both pleasant and a breeze. I was worried but there was no need to be. Would definitely use again.

Kathryn - 4 Mar 24

Highly recommend! I accidentally booked the wrong tickets and though it was my own fault and I was happy to pay, they changed my tickets and refunded me the difference! On top of that they were on time and friendly, great all round!

Emma - 27 Feb24

I've used BB Coastal Transfers twice now to go from my Byron Bay home to and from Ballina airport. The service is very efficient and friendly, great communication and price. I have no hesitation in recommending.

Lily - 14 Feb 24

“I highly recommend this transfer service. Tim the owner was incredibly helpful from the get go. Good price, clean van, safe driver and brilliant communication. He also helped me retrieve my bag from the airport making a very stressful situation that bit easier. Thank you coastal transfers and thank you Tim!”

Freddie - 16 Jan 24

“Great service everytime, alway's professional and friendly, thankyou... 🙏”

Earth's Energy Equals 369 - 13 Jan 24

“When booking, I wasn't sure of times/flights and they contacted me to let me know that there was a better option for the flight I was taking, I love that level of customer service. I received a text the day before showing me the meeting place (love that), had a wonderful experience going to my hotel, felt safe as a woman solo traveller. I ended up getting a lift back to the airport so let them know to take me off the list, and they gave me a refund (not asked for or expected!), the level of customer service, on email and in person will not be forgotten!”

Connie B, 18 Apr 23

“Excellent, friendly door to door service, was able to organise pickup for the following day while out enjoying a show”

- Ross G, 15 Apr 23

“Cannot recommend these guys enough, really good service and great value for money!”

- Ailbhe B, 12 Apr 23

“Picked the service up at the airport on arrival and could not have been better! Super helpful, efficient and polite! Also booked our return to the airport .. just rang up .. paid by card .. very reasonable and updated on pick up time!! Fabulous service from start to finish .. thanks guys”

- Ann M, 10 Apr 23

“First class service, booking was easy. Friendly and professional staff. I highly recommend Byron Bay Coastal Transfers”

- Paul G, 7 Apr 23

“Could not have been more courteous or professional - whole process was seamless - from booking, drop off at the door of our accomodation and pick up for return right on time. Thanks Tim and the team”

- Leonie C, 5 Apr 23

“I would like to recommend this service to connect with the airport. If you need to go to Byron Bay or catch your return flight for a decent price. Great service, punctual, clear communication.”

- Bda A, 30 Mar 23

“Byron Bay Coastal Transfers were a great service! Booked in super quickly over the phone, they were flexible with their timings and made sure I got to my flight in time. They were also the only transfer company which would drop me early in the morning for a Qantas flight. Showed up on time and the van was brand new.”

— China W

“Fantastic experience to travel with, Excellent local knowledge, very professional and prompt, will be using them again 💯 satisfaction”

— Mark F

“For a no stress experience, I highly ecommend this company. The service was flawless and reliable. The car is very comfortable and in immaculate condition. The customer service and all-round experience is 5-star. I'll definitely use Byron Bay Coastal Transfers again.”

— Romani B

“It's great to have a service that is in tune with getting to a plane on time but is also more than that...being able to have a contact for other transport when needed is such a great service...Thanks for a great trip ..on time and excellent communication”

— Maree L

“First time using this service. Friendly, professional, on time service, clean and comfortable transport. Highly recommend this service for a prompt pick up door to door service to the airport. Will definitely use them next time.”

— Adam W

“Cannot fault Byron Bay Coastal Transfers! Affordable, reliable and SO convenient. Super friendly staff:) Would definitely use again!”

— Lauren V

“What fantastic service we received from Byron Bay Coastal Transfers!! I could not recommend them more, they were reliable, on time and made organising a large group of girls easy and stress-free. Thanks again for being so helpful and accommodating 😊 10/10”

— Holly, Sydney

“We needed an urgent transfer at short notice to Ballina- Byron Gateway Airport for our small group, and Byron Bay Coastal Walks came to the rescue. The bus was very clean and modern, the driver was friendly and informative. Great service and value.”

— Heath, Sydney